Claims and Recoveries
Companies that offer products or services on credit understand the importance of keeping up with debtors; but more important is knowing the best means to recover such debts from individuals who owe them.
Our recoveries team assists clients in realigning their debt strategies through soft debt collection strategies as well as those that require legal steps to be completed.
Our attorneys ensure that appropriate measures are taken to protect clients’ reputations while taking into account the requirements and positions of their businesses when collecting from non-compliant debtors.
- Disputed and undisputed claims litigation
- Insurance recoveries and liability litigation
- General and civil litigation
- Debt collection
The Collections Process
Debt Collection can be a sensitive matter for some of your clients, and they could well be clients that you intend on continuing a productive relationship with.
With this in mind, our agents handle debt collection orders with respect and understanding for those debtors who show goodwill and intend on paying what they owe to you while sorting them from non-compliant debtors.
Before the process of litigation commences, soft collection approaches first seek to identify debtors who wish to continue a business relationship with your company so that suitable settlement plans can be negotiated between us, you and them. Those debtors which are unresponsive after soft-collection strategies have been implemented will then be pushed forward for litigation proceedings.
For non-compliant debtors that have failed to respond to soft-collection strategies, our team provides litigation services that keep best practices of South African law in mind through the appropriate legal preparation which include letters of demand and summons being issued to the debtor. Should the debtor still be non-compliant, we can apply for judgment by default which results in a warrant of execution against the debtor’s movable assets or to give the debtor a chance to make a plea.
